robmoor (sent 2/20/2006)
The Gillette Mach 3 Turbo blades that you have sent me are counterfeit. The are many reasons for this such as blade alignment, indentation, sharpness and package sealing.

I will give you an opportunity to respond to this my accusation before leaving negative feedback and contacting ebay since this is fraud.

I look forward to your reply.

Thank you

chatoyaqui (sent 2/20/2006)
Dear Sir, I apologize that you feel that these blades are counterfeit. I would like you to know that I have sold over 400 packages of the same blades, and you are the only person to tell me that they are not real. If you do decide to leave me a negative feedback, that is your choice. If you report this incident to ebay, I will send them a package of razors and once they prove that they are not counterfeit, your feedback will be deleted. I apologize that you do not think that these are bona fide items, but I have no doubt that they are real. I do not itend on sending you any typed of refund until this matter has been resolved with ebay. Also if you do leave me a negative feedback, you will get another one back, and have a good day.
Thank you.
Carlos V.

robmoor (sent 2/20/2006)
Thank you for your response.

I have contacted Gillette and expect to have a representative inspect the cartridges you sent me.

It is obvious that these are not authentic blades that you sent me if you compare to Mach 3 turbo blade purchased from a retail store. In fact, if you look at the alignment of the blades and the stamping on the back of each blade set, it would be apparent that it would not come close to passing quality control at Gillette’s manufacturing facility.

Actually, the above defects were not brought to my attention until I tried shaving with two of the blades you sent me and noticed how dull they were in comparison to only 4 blades I have used for the past 6 months.

I do believe you sent me these blades believing they were authentic and suspect someone in your supply chain produced these fake blades.

Please inspect your blades closely in comparison to ones purchased at a retail store, in particular blade dullness, plasitc markings on back and blade alignments.
robmoor (sent 2/20/2006)
continued from previous message..

I will be in contact when I find out more information and will provide side by side pictures as well to substantiate my claims.

I hope we can come to a resolution in the matter not just because of the low $18 I paid but in the interest of your business and the correction of counterfeits being purchased by fellow ebayers.

Thank you

chatoyaqui (sent 2/20/2006)
Dear Sir, I apologize that you don’t think that the blades are real. Now that you have brought this to my attention, I fully intend to inspect the products for quality purposes. Thank you. Carlos

chatoyaqui (sent 2/20/2006)
Dear Sir, If you would like your money back please send me back all of the items that you purchased from me. Once I receive the razors, I will refund your money. Thank you. Carlos

robmoor (sent 2/20/2006)
Carlos,

Please do the side by side comparisons to mach 3 turbo blades purchased from a retail store and inform me of your conclusion. In the meantime, I will post comparison pictures by end of this week.

Thank you

robmoor (sent 2/22/2006)
I have confirmed that these razors are fake and will be posting pictures. Please return my money.

Thank you

chatoyaqui (sent 2/22/2006)
How did you do that>???????????????????????
I want to know
Carlos V.
robmoor (sent 2/22/2006)
I phoned Gillette at 800-445-5388 (I do have a case # if you want to refer to it) and they confirmed the blades are counterfeit by the letter/number on back of the blade itself. Yours are J6 or J8 whereas their numbers are 1 letter followed by 4 number and then 1 letter, for example B9083H and in some cases followed by two numbers. The Gillette number are hard to read and need magnification but your are easy as you can see. Gillette did confirm your boxes are authentic but they believe they were stolen. However, the way the boxes were sealed distinctly show this was done by hand instead of in a manufacturing environment.

Again, I will post pictures on internet showing what I have explained for other people to see to inform people of these counterfeits and will inform you when this is done.

I want to help other ebayers of fraud from people like you selling these counterfeit blades.

chatoyaqui (sent 2/22/2006)
Ok You want to get serious here..
What you want me to do?

robmoor (sent 2/22/2006)
Please return my money and stop selling counterfeit blades. Also, you should inform customers who have purchased for you that these blades are fake.

chatoyaqui (sent 2/22/2006)
Hi:
Do whatever you want to do..
If you want your money back you have to send me the razors back as i told you before.
Also i have contacted Ebay about all this situation you are making out. You can keep your case number for gillete, i don’t need it.
Also, i am very excited about what kind of feedback i will give you..
Positive??? Neutral??? or NEGATIVE????
Figure it out
Thank you and have a good day.
Carlos V.

robmoor (sent 2/22/2006)
Gillette is sending me a mailing package and has requested that I return the blades to them. What do you think I should do?

If you wish to leave negative feedback, so be it. I am certain I can have it removed because I have evidence of the counterfeit blades you sold to me plus record of transaction. In other words, my feedback about you will go much further than your because of the evidence I have along with pictures posted on the internet.

In return, I will contact your past customers informing them of the fakes referencing them of the details so they can make their own decision. I am sure many will not be happy.

It is your decision as to what will happen next with regards to my money.

Thank you

chatoyaqui (sent 2/22/2006)
Ok..,. That is your choice
Have a good day

chatoyaqui (sent 2/27/2006)
Dear Robert, You claim that you have evidence from Gillete that the razors that you purchased from me are counterfeit. My knowledge from the buyer that I purchased from is that the blades are 100% authentic. If you have evidence to the contrary I would like you to send it to me so that I may view it. However, I do not appreciate all of your efforts to continually sabotage my ebay accounts simply because you are not satisfied with your product. please send me your information as soon as possible. Thank you. Carlos

robmoor (sent 2/27/2006)
The cartridges you have sold to me and many others are counterfeit. Please go to the web page I created for details, www.fakeblades.com. Also, call Gillette at 1-800-445-5388 and use my reference number 010492625A. Most importantly, the sides of the cartridge holders do not have serial number among other reasons for being counterfeit.

Your welcome to call me as well as you have requested my phone number from eBay twice.

Thank you

Note – Chatoyaqui has not responded to my offer to talk via telephone regarding authenticity of his razor blade cartridges and he has not contacted me since my last message to him.