Sometimes I recieve e-mail from eBay buyers who have purchased counterfeit Gillette razor blade cartridges asking the question, “How is it possible for an eBay seller who has sold counterfeit cartridges to have 100% feedback?”

There are three reasons with one being that the majority of counterfeit cartridge buyers who left positive feedback before trying and examining the cartridges. This buyer was very satisfied having won their auction at a relatively low price in comparison to retail prices and received fast shipping from the seller. Their exuberance from this transaction prompted them to leave positive feedback before opening the package.

The second type of buyer or second reason is the buyer is happy with their purchase and will not realize the cartridges are counterfeit despite using them for shaving. It is obvious to most buyers when using the first cartridge that something is wrong due to its dull performance when shaving. However, some buyers do not recognize this deficiency. And there are a few buyers, who eventually will recognize there is something wrong but will accept their purchase noting Gillette’s monopoly.

The third reason is some buyers are afraid to leave negative feedback because they assume the seller will leave them negative feedback or has threatened to do so.

It is the buyer’s responsibility to leave negative feedback if he or she determines that the seller has knowingly sold counterfeit cartridges. By leaving negative feedback, you help to identify counterfeit sellers to other potential buyers and prevent those sales.

There are sellers, believe it or not, who have no idea at all that they are selling counterfeit cartridges. In most cases, when you present your evidence to this type of seller, they will admit to their mistake, apologize, refund your money and immediately cancel existing and future auctions of their supply of counterfeit Gillette razor blade cartridges. The seller who does none of the above knowingly sells counterfeits.

If you are one of the eBay buyers of counterfeit cartridges who has left positive feedback before opening the package, I strongly encourage you to leave follow-up comments. Surprisingly, many eBay users are not aware of this possiblity but you can add comments to your feedback noting your discovery and to help other potential buyers who may scan the seller’s feedback before making a purchase.

Responding to Feedback and Adding Follow-up Comments